Monterey Park Rewards

Rewards / MPK Points 11

• How does the MPK Points program work?
• What are MPK Points?
• How do I earn MPK Points?
• What are reward offers?
• What is a qualifying purchase?

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Redeeming MPK Points 7

• What can I do with my MPK Points?
• How do I redeem my MPK Points?
• How can a business know I've redeemed my MPK Points?
• How can I cancel a MPK Points redemption?
• What if I want to cancel a purchase that was paid for with redeemed MPK Points?

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Link a card 5

• Why should I link a card?
• How do I link a card?
• What payment cards can I use?
• Can I link a non-U.S. issued payment card to the app?
• The Privacy Policy says that my payment card is linked through Plaid. Who is Plaid?

Troubleshooting your linked card (Plaid) 10

• 1. Invalid Credentials
• 2. Invalid multi-factor authentication
• 3. Temporarily Locked Account
• 4. Unable to support account
• 5. Account not authorised

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Registration / account setup 4

• How do I register?
• I Forgot my password.
• The App won’t accept my email address to log in.
• How can I update my details?

General 3

• What do the symbols next to businesses in the app mean?
• Can I delete my account?
• What happens to my MPK Points if my account is deleted?