Troubleshooting your linked card (Plaid)
If you're linking your online banking credentials and get this error message we encourage you to double-check that there weren't any spelling or c...
Mon, 4 Oct, 2021 at 10:57 AM
If you're linking your online banking credentials and get this error message it means there was an issue with the answers you provided in the bank auth...
Mon, 4 Oct, 2021 at 10:57 AM
If you're linking your online banking credentials and get this error message it means you’ve entered your credentials incorrectly too many times. This ...
Mon, 4 Oct, 2021 at 10:57 AM
If you're linking your online banking credentials and get this error message it means our provider (Plaid) was unable to support your account due to re...
Mon, 4 Oct, 2021 at 10:58 AM
If you're linking your online banking credentials and get this error message it means you must log in directly to your financial institution and take s...
Mon, 4 Oct, 2021 at 10:58 AM
If you're linking your online banking credentials and get this error message it means the bank changed their MFA method and it's not supported by ...
Mon, 4 Oct, 2021 at 10:58 AM
If you're linking your online banking credentials and get this error message it means you don’t have a credit card connected to your bank account. In t...
Mon, 4 Oct, 2021 at 10:58 AM
If you're linking your online banking credentials and get this error message it means your MFA information has changed. This can be easily sorted out,...
Mon, 4 Oct, 2021 at 10:58 AM
If you're linking your online banking credentials and get this error message it means the username provided does not match the original username. This ...
Mon, 4 Oct, 2021 at 10:59 AM
If your password or MFA information has changed, or if your bank requires new authentication methods, you will receive a notification in the app instructing...
Mon, 4 Oct, 2021 at 10:59 AM