All redemptions of MPK Points are final and irrevocable - this means that if a transaction that involves the redemption of MPK Points is cancelled, those points will not be refunded back to your account. The exception to this rule is if the redemption transaction is rescinded because of a technical error (for example - you paid the wrong amount) - in such a case, please contact customer support at within 2 business days from the erroneous redemption transaction.